FAQ: Microsoft Edge — Autofill Not Working on a Specific Site

Category: Desktop Support / Browser
Applies To: Microsoft Edge on Windows 11 (also Windows 10)
Author: ManagedTech
Date: 2026-03-20

Problem

Microsoft Edge autofill (password dropdown) does not appear on a specific website login page, but works correctly on other sites.

Cause

The website has set autocomplete="off" in its HTML login form. This is an instruction from the site owner telling browsers not to autofill credentials. Edge respects this by default.

This is common on:

• Banking and financial sites
• Government portals
• Some business and HR systems

Note: The site owner has intentionally disabled autofill, sometimes for compliance or security reasons. Overriding this is the user's choice and should be done with awareness of that intent.

Solution

None available. There are no settings to turn this functionality off as Microsoft have disabled over riding this setting.